1. Who We Are
Ticketever is operated by Bizz Hub Limited, registered in Ireland.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at info@ticketever.com.
2. What Data We Collect
We collect only the personal data necessary to operate the platform effectively. This may include:
- Name
- Email address
- IP address
- Approximate location (based on IP)
We do not collect unnecessary personal data.
3. How We Use Your Data
We use your personal data to:
- Provide and operate the Ticketever platform
- Deliver event tickets and confirmations
- Communicate service updates, support messages, or important notifications
- Process payments securely through third-party providers (e.g. Stripe)
- Improve the reliability and performance of our services
We never sell your personal data.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Performance of a contract – to create accounts, sell tickets, and deliver services you request
- Legal obligations – to comply with applicable financial, tax, and regulatory requirements
- Legitimate interests – to operate, secure, and improve the platform, provided these interests do not override your rights
- Consent, where required – for example, when you contact us directly or opt into certain communications
5. Data Sharing
We may share personal data with trusted service providers who help us operate the platform, such as:
- Payment processors (e.g. Stripe)
- Cloud infrastructure providers (e.g. Microsoft Azure)
- Analytics and performance tools (e.g. Google Analytics)
These providers process data only on our behalf and under appropriate data protection obligations.
6. Data Retention
We retain account and transaction data only as long as necessary to provide our services and to comply with legal and regulatory obligations. When data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local data protection authority
You can exercise your rights at any time by contacting info@ticketever.com.
8. Compliance
Ticketever complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
9. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at info@ticketever.com.